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Terms of Service

We stand behind our products and want you to be satisfied with your purchase. Please see the following details or contact us with any related questions.


  • Any prices on this website are listed in Canadian dollars.

Return Policy


  • Refunds are usually applied in about 2-3 weeks, or within 7 days after amazon receives and processes your return.

  • See or for more details


  • Items fulfilled by and cannot be replaced but can be returned. See Returns above.


  • Qualifying items can be returned free of charge for a refund or replacement under warranty if they have not been damaged, failed to perform as specified, a request for return is made during the warranty period, and the items are returned in the original or equivalent packaging.

  • Qualifying items can be returned free of charge if a request for return is made during the related warranty period.

  • To initiate a return under warranty after 30 days please contact customer service at contact @ with the subject 'Return' and a description of the issue and supporting material.

  • Upon receiving your return label you have 10 days to ship your item back. If items are not shipped within this time frame, a refund will not be issued for the item.

  • Any original sale shipping charges are non-refundable.


  • Refunds will be in the same form as the original purchase.

  • If any of the previous or following details are unclear to you, or you have any related questions, please contact us at contact @ before making a purchase.



  • Installations are provided by third party contractors that independently provide a minimum one (1) year workmanship warranty

Thanks for choosing Heaven Power!

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