
POWER SYSTEMS

PROUDLY SERVING SOUTHERN ONTARIO SINCE 2017
Frequently Asked Questions
How does the rental process work?
You book online, and we deliver the generator directly to your door on your selected date. When you're finished, we pick it up — no store visits or pickups needed.
What if I don’t know how long I’ll need it?
No problem. Your booking starts with a one-day minimum rental. After that, we automatically extend your rental at a daily rate until you notify us that you're ready for pickup. You only pay for the days you use.
Do the generators come with fuel?
No. For safety and transport reasons, generators are delivered empty. You are responsible for providing and safely handling approved fuel. We can supply an empty CSA-certified jerry can as an optional add-on.
Where can I operate the generator?
All generators must be used outdoors, in a well-ventilated area, at least 3 meters (10 feet) away from doors, windows, and vents. Never use a generator indoors or in a garage.
How do I pay, and is there a deposit?
Full payment is required at booking. In some cases, a refundable security deposit may be pre-authorized on your card. Any extra days or incidental charges will be billed after the generator is returned.
What happens if I damage or lose the generator?
You are fully responsible for the equipment from delivery until pickup. In case of loss, theft, or major damage, you will be charged the full replacement cost of the generator and any accessories.
Can I rent accessories?
Yes. We offer optional add-ons such as heavy-duty extension cords and empty jerry cans, which you can select during checkout.
Where do you deliver?
We currently deliver to the Durham Region in Southern Ontario.
Can I cancel my booking?
-
Cancel more than 48 hours before delivery: full refund.
-
Cancel within 48 hours: 50% refund.
-
No refund for cancellations within 24 hours or after delivery.
Is my personal information secure?
Yes. We use secure payment processors and do not sell or share your personal information. For full details, see our [Privacy Policy].