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Can a homeowner legally do electrical work at their home?

Yes. They may also file the required notifications/permits with their electrical authority. However, simple jobs often turn into more complicated jobs, and electricians cannot be added to a homeowner's permit, and do not capture the homeowner's work in their permit when needed. We therefore suggest our certified Residential Installations service.

Should EV Chargers be plug-in or hard-wired?

We recommend chargers that plug into a NEMA 14-50 outlet. This enables users to use a back-up such as a mobile charger if needed, and to replace the charger for service or end of life without the need for an electrician. 48 Amp and above chargers are not able to be plugged into a power outlet, and can be much more costly to hard-wire while offering limited benefit.

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Is a charger all that's needed to charge my EV at home?

No. There are electrical components such as breakers, wire, wire management, fittings, and power outlets that must be matched and sized correctly for your specific charger and home's existing breaker panel. You can find key items here or we suggest our certified Residential Installations service.

Is the highest power charger the best charger?

Not necessarily. The higher the power, the more expensive and difficult the installation, and the less likely there is available electrical capacity in your home's existing breaker panel. EVs also limit the maxium charging power. For example, the Model 3 SRP is limited to 32 Amps, so paying for a much more powerful system may be unnecessary. We believe our Heaven Charger is the perfect cost, installation and features balance, while still being able to charge any EV from 0-100% overnight.

How fast do your chargers charge?

It depends on the EV, but as an example, our 10kW Heaven Charger can charge a Model 3 Long Range from 0-100% in under 9 hours, or from 50-80% (a more typical scenario) in under 2 hours. All EVs charge at very different speeds depending on battery level, which is why fixed 'mile per hour' claims can be misleading.

Do 50 Amp outlets require GFCI breakers?

According to many regional electrical codes, yes. However, 50 Amp GFCI breakers are often tripped by the electronics of EVs during charging and chargers such as Heaven Charger include internal GFCI, so local inspectors often pass standard non-GFCI type breakers for dedicated EV charging. Please consult your local inspector before purchasing a non-GFCI breaker.

Do EV Chargers need WiFi and Apps?

We include it with our flagship Heaven Charger primarily so the the current can be set without opening the unit as well as over the air updates and troubleshooting. The app also includes scheduling and analytics should the user not want to use their EV's app.

Are your chargers compatible with all EVs?

Yes. Our Heaven Charger uses a universal SEA J1772 type charge gun which is compatible with all EVs either directly or via Tesla's included adapter, which is also available HERE.

How long should a charger cord be?

Our industry leading 25 ft charging cords are specifically designed for home use where vehicles may be parked in various orientations.


Do you include the charger?

Yes, we include the industry leading Heaven Charger with our installations.

Do you provide a warranty?

Yes. The charger, materials, and installation workmanship warranty is provided by Heaven Power, not multiple parties.

Who do I pay?

The Contractor will invoice you directly should you decide to proceed with the quote.

Who coordinates and completes the installation?

Our local certified installers will contact you directly.

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Who provides after sales support?

Heaven Power for the Heaven Charger. and the local Contractor for everything else.

Where do you provide installations?

Most areas across Canada with exception to Yukon, NWT, and Nunavut.


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What is Heaven Power?

Great question! We are a 100% Canadian owned and operated electrification business founded in 2017. We are real live experts that help North Americans love electrifying life! Find out more HERE.

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